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Network Box Operation CentresThe global network of Network Box Operation Centres monitor and manage every Network Box 24/7 (including environment, hardware, operating system, security modules and performance measures). Updated threat protection signatures and software packages are installed as soon as they are available, using Network Box proprietary PUSH technology. 3DES encryption and 2048bit RSA authentication keys protect the management and monitoring communication channels.
With our highly trained security specialists and sophisticated health monitoring systems we often detect, identify and fix problems before they ever affect our customers. With this kind of support Network Box behaves like your very own team of security specialists protecting your networks at all times.
Push UpdatesThe Network Box Operation Centres work around the clock, 24 hours a day, 365 days a year, pushing updates out in real-time. As soon as a new anti virus, anti SPAM or IDP signature is available, it is immediately pushed out to every Network Box. The average time required to update a system is currently under 45 seconds - across all the systems Network Box manages around the globe.
Maintenance and On-Site ServiceIncluded with each Network Box is a service contract covering hardware, software, and all updates necessary to provide the latest protection against Internet threats. In the unlikely event that your Network Box needs to be replaced, all of the settings and configurations are stored at our operations centre and can be quickly sent to the new box. Re-installation takes minutes.
Data PrivacyAs part of the Network Box system design, remote management is only ever for the Network Box system itself. No access to customer file servers, web server, FTP servers or mail servers is ever asked for or ever required by us.
You can review Network-Box Products and Services to see for yourself how we manage security or you can review our Security Response realtime monitor.
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POP3 and IMAP4 accounts are fully protected by the Network Box solution as soon as they are activated on the LAN. That is it - no setup required. Most systems cannot offer this type of protection at all. Automatic POP3 and IMAP4 email protection also allows sites which do not host their own email systems, to be protected by the Network Box. The outsourcing of email management is common, yet many traditional anti-virus email gateways cannot work with such a configuration, as they only support the SMTP protocol directly.
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