Privacy Policy
1. Introduction
Network Box USA, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with us.
This policy applies only to our online activities and is valid for visitors to our website and users of our services. It does not apply to information collected offline or through other channels.
By using our website, you consent to this Privacy Policy and agree to its terms.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide
Name, email address, phone number, company information
Information submitted through contact forms or communications
Any additional information you choose to provide
If you contact us directly, we may also receive the contents of your message, attachments, and related details.
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and navigation behavior
Referring/exit pages and timestamps
This may be collected via cookies, log files, and analytics tools such as Google Analytics.
C. Security and Bot Protection
We use Google reCAPTCHA to protect our website from spam and abuse. This service may collect device and application data and send it to Google for analysis.
3. How We Use Your Information
We use collected information to:
Provide, operate, and maintain our services
Respond to inquiries and communicate with you
Improve, personalize, and expand our website and services
Analyze usage and develop new features
Send updates, service-related messages, and (where applicable) marketing communications
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Essential website functionality
Security purposes
Analytics and performance monitoring
Cookies may store preferences and usage data to improve your experience. You can disable cookies in your browser settings, though some functionality may be affected.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
Service providers (e.g., hosting, analytics, security providers)
Partners assisting in delivering services
Legal authorities when required by law or to protect our rights
6. Sale of Personal Information
We do not sell, trade, or transfer your personal information for monetary or other valuable consideration.
7. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, regulatory, or contractual obligations
9. Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights
Access the personal data we hold about you
Request correction or deletion
Restrict or object to processing
Request data portability
CCPA (California Residents)
You have the right to:
Request disclosure of collected personal data
Request deletion of personal data
Request that your data not be sold
GDPR (EU/EEA Residents)
You have the right to:
Access, rectify, or erase your data
Restrict or object to processing
Request data portability
If you make a request, we will respond within applicable legal timeframes (typically within one month).
To exercise your rights, please contact us using the information below.
10. Third-Party Services
Our website may include links to third-party websites or services. We are not responsible for their privacy practices.
Use of services such as Google Analytics and Google reCAPTCHA is subject to their respective privacy policies.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal data, please contact us and we will promptly remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Network Box USA
2825 Wilcrest Dr. Suite 215
Houston, TX 77042
Email: info@networkboxusa.com
Phone: 832-242-5757 x1