Users, Lessons, Phishing, Policy, Reports, Habits.
Services · Reduce Risk
Managed Security Awareness Training and Phishing Simulations
Make users part of the detection surface.
Awareness training helps employees recognize phishing, password risk, social engineering, and everyday security decisions.
What changes
The control matters. The ownership around it matters more.
Training, Phishing concepts, User guidance, Campaign support, Progress reporting.
Reduce risky clicks, Improve reporting, Support compliance, Build habits.
Service definition
What Cybersecurity Awareness Training does.
Security Awareness Training combines practical education, phishing simulations, measurement, and follow-up so employees can recognize, report, and respond safely to common social-engineering risks.
- Organizations formalizing recurring employee cybersecurity education
- Teams measuring phishing behavior and targeting follow-up training
- MSPs that want a managed awareness program for customer organizations
- Phishing, impersonation, credential requests, and payment-change fraud
- Inconsistent employee reporting and escalation behavior
- One-time training that provides no measurement of improvement
- Administrative overhead from campaigns, enrollment, reminders, and reporting
Product details
Evaluate the capabilities that matter in your environment.
Realistic phishing simulations are paired with targeted e-learning and behavior reporting.
Programs can be delivered once or repeated to measure improvement over time.
The backend, setup, reporting, and campaign operations can be managed by Network Box USA.
Managed from day one
One continuous operating motion.
Deployment is the beginning of the service, not the end of the project.
- 01Assess the environment
Review the sites, users, systems, traffic flows, obligations, current controls, and operating constraints that shape the service.
- 02Design the coverage
Define in-scope assets, policies, integrations, retention, escalation paths, responsibilities, and success measures before deployment.
- 03Deploy and tune
Connect or install the service, validate traffic and telemetry, test policy behavior, resolve exceptions, and document the operational handoff.
- 04Monitor and respond
Operate, update, tune, review, and escalate the subscribed controls according to the agreed monitoring and support scope.
- 05Report and improve
Review activity, evidence, exceptions, service trends, and recommended next priorities with ownership made clear.
Choose the right layer
How this service differs from adjacent coverage.
These services work together, but they solve different operational problems.
Compared with Managed Cloud Email Security
MCES filters technical email threats. Awareness training prepares people to recognize and report social engineering that reaches them by email, phone, messaging, or other channels.
Compared with Dark Web Monitoring
Dark Web Monitoring identifies observed credential exposure. Awareness training helps users avoid the behaviors that lead to compromise and respond appropriately to suspicious requests.
Related coverage
Security works better when the layers work together.
Included with Cybersecurity Awareness Training
The service, clearly accounted for.
Review the protection, operating support, and service capabilities included in the offering.
09included
capabilities
capabilities
01
Training program
- Simulated phishing campaigns
- Click-rate and behavior reporting
- Targeted e-learning and assessments
- Customizable campaign templates
- Two ongoing awareness campaigns per year
- Comprehensive employee progress reports
02
Delivery and support
- Partner-ready marketing and setup support
- Flexible one-time or subscription options
- Campaign operations managed by the Network Box USA team
Buyer’s guide
Commercial scope and compliance context.
Evaluate the complete operating commitment, not only a license or feature list.
A defined managed scope
Pricing reflects learner count, one-time or recurring delivery, campaign frequency, simulations, customization, administration, and reporting. The proposal should identify campaign operations, content, measurement, support, and any optional custom work.
Compare the full operating cost →Technical support, not a compliance guarantee
No single product establishes compliance. These guides show where the service can support controls, operations, and evidence.
Interactive micro-training
Can you spot the signal before you act?
Work through 22 short phishing scenarios. Each one reinforces a practical decision employees can use in the moment.
Security awareness labPhishing indicators
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Concept 01Question
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Training complete.
You worked through every phishing indicator. Revisit the scenarios anytime, or talk with Network Box USA about a recurring awareness program for your team.
Service FAQ
Questions buyers ask about Cybersecurity Awareness Training.
What is Cybersecurity Awareness Training?
Security Awareness Training combines practical education, phishing simulations, measurement, and follow-up so employees can recognize, report, and respond safely to common social-engineering risks.
Who is Cybersecurity Awareness Training designed for?
Common fits include organizations formalizing recurring employee cybersecurity education, teams measuring phishing behavior and targeting follow-up training, and mSPs that want a managed awareness program for customer organizations.
What does Network Box USA manage?
The managed scope includes training, phishing concepts, user guidance, campaign support, and progress reporting. Exact responsibilities, coverage, escalation, and exclusions are confirmed during solution design.
How does Cybersecurity Awareness Training differ from Managed Cloud Email Security?
MCES filters technical email threats. Awareness training prepares people to recognize and report social engineering that reaches them by email, phone, messaging, or other channels.
How is Cybersecurity Awareness Training priced?
Pricing reflects learner count, one-time or recurring delivery, campaign frequency, simulations, customization, administration, and reporting. The proposal should identify campaign operations, content, measurement, support, and any optional custom work.
Does Cybersecurity Awareness Training make an organization compliant?
No single security service establishes compliance. Cybersecurity Awareness Training can support technical controls and evidence associated with NIST CSF, CIS Controls v8.1, CMMC, HIPAA, PCI DSS, GLBA, and CyberSecure Canada, but applicability, governance, policies, complete scope, remediation, and any assessment or certification remain the organization’s responsibility.
Security stack review
See where Cybersecurity Awareness Training belongs in your environment.
Start with your current controls, operating constraints, and the risks you most need to reduce.
Request a Security Stack Review