Resources

Managed Service Providers resources

Explore Network Box USA's published resources about Managed Service Providers. Follow the articles below for the relevant security context, considerations, and supporting guidance.

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Explore Managed Service Providers guidance.

BlogMFA Reset Requests: How Should Your Help Desk Verify Identity?

A lost phone should trigger a defined recovery process. Learn how help desks can distinguish authenticated factor replacement from account recovery and escalation.

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BlogWhy a DMARC Pass Does Not Mean an Email Is Safe

Understand what SPF, DKIM, and DMARC results establish, why authenticated messages can still be deceptive, and how to use those results in email review.

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BlogSD-WAN vs. MPLS: What Should Your Branches Use?

Compare SD-WAN and MPLS by application paths, performance, security, and operating responsibilities, including when a hybrid branch network makes sense.

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BlogWeb App Pen Test Accounts: A Preparation Checklist

Prepare the roles, user pairs, customer environments, and test data needed to assess application access controls and understand gaps in test coverage.

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BlogPhishing Simulation Metrics: Beyond Click Rates

Use campaign difficulty, reporting behavior, response time, and documented follow-up to interpret phishing simulation results and decide what to improve.

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BlogSecure IoT Procurement: 12 Questions to Ask Before You Buy

Use a practical, evidence-focused checklist to evaluate connected-device security, vendor support, logging, updates, and end-of-life risk before purchase.

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BlogCyber Incident Communications: A Practical MSP Playbook

A practical plan for giving clients timely, accurate, and actionable updates during cyber incidents and major service outages.

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BlogPassword Spraying

What is password spraying and how can you protect against it?

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BlogPLC Security Checklist

How to Protect Industrial Control Systems From Remote Attacks

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BlogTop MDR Vendors

Overwhelmed by similar claims? In this article, we discuss what matters when comparing MDR vendors.

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BlogCompetitive Analysis

Here we summarize how NWB compares with major players across seven critical areas.

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BlogCost of Price

The real cost is not the subscription fee, but the breach that you prevent.

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Blog5 Benefits of a Unified Cybersecurity Stack for MSPs

Is your cybersecurity stack fragmented and disconnected? A comprehensive, unified solution stack can provide great benefits for you and your clients. See the 5 benefits of a unified cybersecurity stack.

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WebinarsKnock, Knock!! Who's There? SIEM, SOC & MDR, That's Who!!

Explore Network Box USA's webinar, "Knock, Knock!! Who's There? SIEM, SOC & MDR, That's Who!!", to understand how Security Information and Event Management (SIEM), Security Operations Center (SOC), and Managed Detection & Response (MDR) services can enhance your cybersecurity offerings and boost recurring revenue.

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